13232 Dechambeau Way
Boise, ID  83714
208.994.1350
admin@systems-consulting.net
Summary of Qualifications  
- 18
     years of business implementation of information technology, wired & wireless
     communications, VoIP, network services, and systems integration. 
 - Skilled
     in providing superior customer service through quality telecommunications
     hardware configurations, customer relationships, complex solutions,
     project management, budget analysis, and business communications. 
 - Additional
     experience in home automation, security, video distribution, network
     design and implementation, and complex system programming.
 
Technology Expertise  
- Customer Relationship Manager: Salesforce.com, Constant
     Contact, Goldmine, Apptivo 
 - Event Coordinator: 1983-1992 Warren Miller Ski Movie Event,
     Bartender’s Cup Ski Races 
 - Network Management: Computer servicing, software development,
     wireless internet bridging and expansion, inside and outside plant
     services, design and development, network design.
 - Cable Management: Experienced in cable management for Cat5e, coax
     (RG59, RG6), fiber, audio/video processing.
 - Video: distribution systems, surveillance video, recording,
     streaming, custom build TV systems (modulation, amplification)
 - Web Technologies: Integration solutions, supply chain
     management
 - Software Proficiency: Microsoft Word, Excel, PowerPoint,
     Access, Visio, Outlook, QuickBooks, Google Business Applications,
     VisionSoft
 - Typing Proficiency: 50-60 WPM
 
Additional Certification and Training  
- VisionSoft
 - Microsoft Word, Excel,
     Access, Visio, and Project Manager
 - Engineer level technical
     abilities in IT Networking & Telecom infrastructure
 - Budget
     control from past experience at Systems Consulting and LAVA Corp
 - Vantage Controls (Level I
     & II Certifications)
 - Control4 (Level I &
     II Certifications)
 - Crestron (Lighting,
     Audio/Video)
 - Rauland Responder IV Nurse
     Call System Certified
 - Mitel Systems Sales
     Certified
 - Luxon Video Surveillance (Digital and IP Camera, Network Configuration)
 
Employment History  
Systems
Consulting Boise,
ID                                                                                                         2002
- Present
Owner/Consultation/Design/Project
Management
•
Business to Business voice, data, and application solution selling
•
Complete solutions for both residential and commercial audio/video, automation
& controls systems, communications carrier and hardware service for TDM and
VoIP systems, security, access control
•
Technical project management and implementation with infrastructure design,
cabling, terminations, and programming
Datatel
Communications Meridian, ID                                                                                                 2010
- 2012
Systems
Consultant
•
Business to Business voice, data, and application solution selling
• Design
systems to meet customer needs and resolve communication issues
• Design
applications to meet current customer demands for cost savings measures
• Provide
an ROI on system application recommendations
ANC Sports (Part-Time) Purchase, NY                                                                                           
2011-Present
Field
Technician
•
Maintain Mitsubishi LED video system @ Bronco Stadium
•
Support network administration and video distribution
•
Software support and administrator of VisionSoft proprietary video software
• Operate
software during Boise State Football games and special events
Fuzecore, Inc.  Pocatello, ID                                                                                                                    2008-2009
VP
of Sales (Contracted)
•
Business to Business voice, data, and application solution selling
•
Increased profitability over 30% within 6 month period
•
Increased customer retention by redesigning customer service call center
•
Increased sales by 150% 
• Added
additional product lines for voice and data bundling for both wired and
wireless
• Implemented
wireless product offering to Pocatello and Idaho Falls, ID markets
Education  
Boise
State University (Projected Graduation 2014) - IT Management/Supply Chain
Highland
High School (Pocatello, Idaho) 
References
Tim
McClanahan                    Fuzecore,
Inc.              Owner/Developer                   (208) 406-9144
Jake
Knowlton                       Advantage
Business      Owner/Technical                    (208) 244-1117
                                              Communications        
Matt
Beckman                        Bronco Sports
             Asst Athletic Director             (208) 901-0483
                                               Properties                    Marketing & Promotions
Anthony
Rizzo                         ANC Sports                Operations Manager               (914)
696-2100 ext. 208         
Eric
Gruner                             ANC
Sports                 Senior Project
Manager          (914) 696-2100 ext. 121
Rigo
Delgadillo                        ANC
Sports                 Field Technician                     (208) 995-4887
About Craig Kawamura
I am very involved with my family. My wife Janet
and I have have four daughters (Lacie, Katlin, Morgan & Carly), and one son
(Casey). Coming from an athletic family, my love of sports such as baseball,
football, golf, and skiing has given me great pleasure in my life. I also enjoy
working at Bronco Stadium during home football games operating Boise State
University’s LED ribbon boards alongside the game production crew.
